Next-Gen Agentic Architecture

Go beyond LLMs and chatbots. Orchestrate conversations that drive growth with
AI Agents

Achieve business goals with industry-ready AI Agents that hold real-time context, execute complex tasks, and drive engagement across messaging and voice.

LLMs as the Reasoning Brain
Real-Time Conversational Context
Enterprise Guardrails & Security
Multi-Channel Task Execution
Live AI Problem Resolution
Autonomous Mode
Customer Issue Detected10:42 AM
“My shipment to Dubai is delayed and I need the delivery address updated immediately before dispatch.”
AI Agent Reasoning & Tool Execution10:42 AM
Accessed Shopify ERP + Verified Customer Profile

Successfully rerouted shipment #DXB-9842 to Downtown Dubai Office and updated delivery window.

Issue Resolved Autonomously in 4.2s
Zero Human Intervention
Agent Brain

Anatomy of a Tickk AI Agent

LLM Core

Reasoning brain & intent parser

Customer Context

Real-time profile, cart & session memory

Custom Tools & APIs

Connect to Search API, RAG, ERP & payments

Guardrails

Compliance & safety policies enforcement

Task Execution

Bookings, refunds, EMI payments & status updates

Goal-Oriented Action

AI Agents that engage dynamically and meet business goals

Conversational AI Agents utilize LLMs as the brain, access real-time conversational intelligence, maintain context and orchestrate interactions in dynamic environments like messaging and voice.

Prioritizing accuracy and response speed, these agents drive business outcomes. Industry-ready Agents can access your business systems and adhere strictly to boundaries without human friction.

These multi-modal AI Agents can execute a wide variety of actions like ticket cancellations, appointment bookings, catalog recommendation carousels, and making EMI payments, among others.

Pre-Trained Industry Agents

Tickk AI Agents: Get to know them

Explore specialized AI agents pre-tuned for key revenue and support workflows.

Agent Overview

Lead Gen AI Agent

Domain-Tuned Agent

Autonomous agent that captures visitor intent, qualifies prospect criteria, and routes high-intent opportunities directly to your sales pipeline.

Core Capabilities
Collects, qualifies and nurtures leads 24/7 across channels
Probes and understands deep user intent with multi-turn reasoning
Guides and assists in personalized product discovery
Orchestrates automated drip campaigns based on user segments
LIVE AGENT INBOX SIMULATIONAgent: Active
“Describe what your agent needs to do”
Help me collect and qualify leads for my luxury real estate properties near the Marina.
Elysian Condos
$710K
Botanique Condos
$700K
Nova Condos
$745K
Process Automation

Accomplish more by automating processes using
AI Agents for conversations

Autonomous task manager

Put your AI Agents to work via simple prompt based instructions and free your team for high impact complex work. Whether its lead generation, qualification, appointment booking or checking loan eligibility, your AI Agent can do it all.

Your conversational expert

Engage in natural multi-turn conversations that sound human, understand subtle context, remember historical interactions, and adapt style based on customer sentiment.

Works within guardrails

Define strict boundaries, privacy filters, brand guidelines, and compliance rules so your AI Agent operates with 100% accuracy and zero safety risk.

Autonomous Execution Stream
Live Stream
User Query: “Top up my Netflix subscription?”05:41 pm
AI Agent: “Do you want to buy the 6mo pack instead? Save 20%”Suggested Upsell
User Response: “Yes”05:41 pm
AI Agent: “Topped up for next 6mos, enjoy streaming Mia!”
Under the Hood

Tickk AI Agents for Conversations:
How it works

Task Planning & Execution

  • Reasoning Engine
  • Task Decomposition
  • Autonomous Execution

Conversational Memory

  • Short-term memory (train of thought)
  • Long-term memory & history
  • Session context persistence

Custom Tools & RAG

  • 3rd Party Search & Weather APIs
  • RAG Knowledge Pipeline
  • CRM Profile Data Retrieval

Guardrails & Routing

  • Boundary Compliance
  • Multi-Agent Orchestration
  • Cross-channel dispatch (WhatsApp, Voice, RCS, Email, SMS)
No-Code Builder

Easy to build, seamless to orchestrate across channels

01

Create your own AI Agents

Precise, personalized customer experiences are now for everyone. Use simple prompt instructions to set up AI Agents and goals, without having to define intents & entities.

02

Go a step further and define the Agent's engagement rules

03

Make your AI Agents actionable with access to Tools

04

Define strict guardrails for your AI Agent to work within at all times

Product Finder AI Agent Config

Drafting Mode
Tara - Product Finder & Concierge
Empathetic and Supportive
Sophisticated
“Hello and welcome to YourStore! I am here to assist you with your shopping needs. What can I help you find today?”
Key Platform Capabilities

Tickk Agentic AI Platform:
Real-time goal-based action

Low-code platform

Built for business users - low/no code interface reduces dependency on developers to take a new conversational journey live.

Highly customizable

Built to autonomously manage tasks and use cases that are 100% customizable based on business objectives.

Real-World AI Agent Use Cases

AI agents come trained on various tasks resulting in quick wins and faster go-to-market for popular use cases.

Built-in integrations

Integrate with your current 3rd party platforms, whether it's your payment gateway, CRM, support tools, eCommerce platform or others.

Built-in fallbacks

Ensure a seamless conversational experience for your customers with built-in fallbacks that you can design during set-up.

Testing environment

Business user-friendly testing environment makes it easy to iterate and launch AI Agents that perform specific functions based on funnel stage.

Knowledge Base

Frequently Asked Questions 📄

Let's talk about what Tickk can do for your business.

Tickk

Campaign Growth

+28%Live

Engagement

92%

Conversion

↑ 18%

Customer Journey

W
E
S

WhatsApp → Email → SMS

Dashboard
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1.8M

Events

+36%