We care about protecting the personal information of our customers and visitors who use our website www.tickk.ai, our products, or services (collectively, our "User/s").
This Privacy Policy governs the manner in which Tickk collects, uses, shares, maintains, and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Tickk. In this policy, "we," "us," and "our" refer to Tickk and the Tickk corporate family.
1. INFORMATION WE COLLECT FROM YOU
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name, and time-zone. Users may visit our Site anonymously or request information through our contact channels.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, device type, technical details, operating system, ISP utilized, and other technical metadata.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.
Tickk's Business Products
We create applications, APIs, services, and web software that enable businesses to interact with their end customers ("Business Products"). Partners and enterprise accounts submit customer data in accordance with strict confidentiality agreements and instructions.
2. HOW WE USE COLLECTED INFORMATION
Tickk may collect and use Users information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs efficiently.
- To personalize user experience: We may use aggregate information to understand how our Users as a group use the services and resources provided on our Site.
- To process transactions and service requests: We use provided account and transaction details to fulfill API requests, service delivery, and maintain robust infrastructure logs.
- To send periodic communication: We may use email addresses and phone numbers to send user updates, security notices, and relevant platform news.
3. SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted business partners and trusted affiliates.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or conducting cloud computing infrastructure operations.
4. OPT-IN AND OPT-OUT RIGHTS
Users have the right to opt-in or opt-out of marketing communications at any time. Every automated email or message sent by Tickk includes an unsubscribing option. You can also notify us directly at contact@tickk.ai or support@tickk.ai.
5. SECURITY & DATA PROTECTION
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL/TLS encrypted communication channel and is protected with digital signatures and AES-256 storage encryption.
6. RETENTION AND CHILDREN'S PRIVACY
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
7. YOUR PRIVACY RIGHTS (GDPR, CCPA & HIPAA)
Under applicable data privacy laws, you have rights including:
CONTACT & DATA PROTECTION OFFICER
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
