Automation & Orchestration Engine

When the customer acts, your business should know what to do next.

Failed payments, delayed orders, abandoned onboardings, pricing requests, and expiring subscriptions should never rely on manual human tracking.

Triggering automated workflows instantly across critical business events

Payment Fails

Instant recovery flow

Order Delayed

Proactive customer alert

Abandoned Onboarding

Friction removal trigger

Pricing Inquiries

High-intent lead router

Subscription Expiry

Automated renewal prompt

Event Orchestration

Manual oversight versus automated action

Why should anybody inside the company have to notice every customer event manually?

The Tickk.ai automated loop:

Tickk connects customer events with business actions instantly:Something happens → Tickk understands the event → decides what should happen → triggers the right action.

Event Detection

Instantly parses system signals and signals of intent.

Dynamic Routing

Applies pre-configured business rules and logic paths.

API Actions

Updates remote booking and enterprise databases automatically.

Interactive Orchestration

Flight Cancellation Recovery Flow

Click through the execution steps to see multiple disconnected systems operate as one unified customer journey.

Step 01 of 07

Flight Cancelled

System detects airline disruption feed in real time. Multiple systems. One seamless customer journey.

Supported Capabilities & Features

Everything you need to configure robust operational workflows and dynamic cross-system responses.

Triggers
Workflow builder
Business rules
Routing
API actions
Human handoffs
Notifications
Scheduled actions
System updates

“Automate the process, not the relationship.”

Let's talk about what Tickk can do for your business.

Tickk

Campaign Growth

+28%Live

Engagement

92%

Conversion

↑ 18%

Customer Journey

W
E
S

WhatsApp → Email → SMS

Dashboard
M
T
W
T
F

1.8M

Events

+36%