Customer & Lead Management Engine

A customer shouldn’t disappear because someone forgot to follow up.

Pricing requests, demo sign-ups, and WhatsApp questions create real opportunities. Stop letting ownership get unclear and context get buried inside spreadsheets and inboxes.

Every incoming intent channel mapped into unified ownership

Pricing Inquiries

Direct customer intent

Demo Requests

High-value prospects

Dropped Applications

Captured mid-journey

WhatsApp Leads

Direct conversation stream

Pipeline Ownership

Scattered spreadsheets versus unified control

When sales conversations are decoupled from customer data, accountability disappears.

The Tickk.ai connected clarity:

Tickk.ai connects conversations directly with customer and lead management so businesses instantly answer 4 critical questions:

✓Who needs attention?

Real-time flagging of active hot leads.

✓Who owns the relationship?

Clear counsellor or agent accountability.

✓What happened last?

Complete historical breakdown of prior chats.

✓What should happen next?

Automated task scheduling and next steps.

Interactive Workflow

Edtech Course Lead Journey

Click through the pipeline stages to see how an enquiry transforms into an informed counselling call.

Stage 01 of 07

Enquiry Received

Incoming signal captured from WhatsApp, web, or calls. When the counsellor finally speaks to the parent, they already possess complete context of what the parent was interested in.

Supported Capabilities & Features

Everything you need to capture leads, assign ownership, and manage the full pipeline seamlessly.

Lead capture
Customer records
Pipeline
Assignment
Tasks
Follow-ups
Notes
Conversation history
Lifecycle stages
Sales visibility

“Every conversation should have an owner, a context and a next step.”

Let's talk about what Tickk can do for your business.

Tickk

Campaign Growth

+28%Live

Engagement

92%

Conversion

↑ 18%

Customer Journey

W
E
S

WhatsApp → Email → SMS

Dashboard
M
T
W
T
F

1.8M

Events

+36%