AI CPaaS for Hospitals & Healthcare Clinics

Streamline Patient Care &
Cut Appointment No-Shows

Reduce patient no-shows by 62%, automate 24/7 clinic phone calls with Voice AI, dispatch encrypted lab reports, and maintain 100% HIPAA compliance.

Book Healthcare DemoTry Live Simulator
HIPAA & FHIR Compliant EHR & HIS Native Connectors Automated 2-Way Reminders
Apex Heart & Medical Center
Verified Healthcare Provider
Appointment ReminderTomorrow 10:00 AM

Dr. Eleanor Vance (Cardiology). Tap below to confirm or reschedule your visit:

62%
No-Show Reduction
Driven by 2-way WhatsApp appointment confirmations
4.5x
Patient Onboarding Speed
Digital pre-registration & intake forms
54%
Call Center Volume Cut
24/7 Voice AI triage & scheduling
100%
HIPAA Compliance
Encrypted patient data transmission
Healthcare Challenges Solved

Why Healthcare Networks Trust Tickk CPaaS

High Doctor Appointment No-Shows

Traditional Problem:Patients forget consultation times or face difficulties rescheduling, wasting valuable clinic slot capacity.
Tickk Solution:Send automated WhatsApp reminders with 1-click "Confirm", "Reschedule", or "Cancel" quick-reply buttons.

Front Desk Overwhelmed with Routine Calls

Traditional Problem:Receptionists spend hours answering basic questions about clinic hours, lab test reports, and doctor availability.
Tickk Solution:Deploy 24/7 AI Receptionist Agents to answer calls, handle bookings, and dispatch lab reports automatically.

Frictional Patient Intake & Registration

Traditional Problem:Long paper intake forms in waiting rooms cause diagnostic delays and patient dissatisfaction.
Tickk Solution:Enable WhatsApp pre-registration where patients upload insurance cards and medical history before arriving.

Strict Patient Data Privacy Requirements

Traditional Problem:Unencrypted SMS and messaging platforms risk severe HIPAA/GDPR non-compliance penalties.
Tickk Solution:Tickk enterprise security guarantees encrypted messaging pathways, masked PHI, and compliant audit trails.
Capabilities

Patient Care Journey Automation

Appointments

Automated WhatsApp Doctor Scheduling

Patients select specialty doctors, choose available calendar slots, and receive instant booking passes on WhatsApp.

Voice AI

24/7 Voice AI Clinic Receptionist

Voice AI answers incoming patient calls, conducts basic symptom triage, and routes urgent cases to emergency staff.

Lab Reports

Secure Diagnostic & Lab Report Delivery

Deliver password-protected PDF lab reports and prescription refills directly to verified patient WhatsApp numbers.

Patient Care

Prescription & Medication Reminders

Automate daily medication alerts, follow-up checkup notices, and chronic care management reminders.

Interactive Simulator

Test Patient Appointment Workflow

Apex Hospital Patient Assistant

Hello David! 🩺 Your blood test report from June 21st is ready.

Frequently Asked Questions

Healthcare Automation FAQs

Let's talk about what Tickk can do for your business.

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Tickk

Campaign Growth

+28%Live

Engagement

92%

Conversion

↑ 18%

Customer Journey

W
E
S

WhatsApp → Email → SMS

Dashboard
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1.8M

Events

+36%