AI CPaaS for Retail & E-Commerce

Turn Chat Into Your
Highest Converting Storefront

Recover 45%+ abandoned carts, enable in-chat shopping & native WhatsApp checkouts, cut RTO by 38% with COD verification, and deliver 24/7 AI-driven order tracking.

Book E-Commerce DemoTry Live Simulator
Shopify & WooCommerce Ready Automated Courier Sync WhatsApp Commerce Authorized
Urban Threads Apparel
WhatsApp Verified Store
Live Order
Abandoned Cart Alert2 mins ago

You left 1x Premium Merino Wool Sweater ($89.00) in your cart! Complete purchase now with extra 10% off:

45.8%
Abandoned Cart Recovery
Driven by 1-tap WhatsApp checkout
38%
RTO Drop
Pre-dispatch COD location verification
3.2x
Customer LTV Increase
Personalized automated repeat alerts
96.4%
CSAT Score
Instant WISMO AI order resolutions
E-Commerce Challenges Solved

Why Top E-Commerce Brands Choose Tickk

Transform standard messaging into an automated 24/7 revenue-generating sales engine.

High Abandoned Cart Rates (70%+)

E-Commerce Pain Point:Shoppers leave websites without completing purchases due to lengthy form fields and app navigation friction.
Tickk Solution:Send interactive WhatsApp & RCS product carousels with embedded 1-tap checkout buttons straight to their phone.

Costly Cash on Delivery (COD) Returns (RTO)

E-Commerce Pain Point:Unverified COD orders result in expensive return shipping logistics and tied-up stock inventory.
Tickk Solution:Automate instant COD verification messages with address confirmation & automated prepay discounts.

Support Flooded with WISMO Queries

E-Commerce Pain Point:Where Is My Order (WISMO) tickets overwhelm customer service teams during peak promotional sales.
Tickk Solution:Deploy 24/7 AI Order Management Agents to update shipping status, reschedule deliveries, and issue instant refunds.

Low Repeat Purchase & Customer Retention

E-Commerce Pain Point:Generic email newsletters end up in spam folders, missing prime cross-selling opportunities.
Tickk Solution:Trigger automated WhatsApp back-in-stock notifications, replenishment timers, and personalized discounts.
End-to-End E-Commerce Flow

Automated Conversational Workflows

Cart Recovery

1-Tap WhatsApp Cart Recovery

Send rich media messages featuring abandoned cart items, customer reviews, and a single-tap purchase button.

Logistics

Interactive In-Chat Shipping Updates

Deliver live courier tracking links, map previews, and instant delivery rescheduling options directly on WhatsApp & RCS.

RTO Reduction

Automated COD to Prepaid Conversion

Offer instant 5% discounts to customers who convert Cash-on-Delivery orders to UPI or credit card payment before shipping.

AI Shopping

In-Chat Product Recommendations

Let AI Shopping Assistants recommend complementary products, collect style preferences, and build custom bundles.

Interactive Simulator

Test E-Commerce Chat Workflows

Urban Threads Cart Assistant

Hi Alex! 🛒 You left the Urban Denim Jacket ($110) in your cart.

Use code SAVE10 for 10% OFF if completed in 15 mins!

Frequently Asked Questions

E-Commerce CPaaS FAQs

Let's talk about what Tickk can do for your business.

Get Started
Tickk

Campaign Growth

+28%Live

Engagement

92%

Conversion

↑ 18%

Customer Journey

W
E
S

WhatsApp → Email → SMS

Dashboard
M
T
W
T
F

1.8M

Events

+36%